Credit Card Information
WHAT
IS A CREDIT CARD?
A
credit card is a system of payment named after the small plastic
card issued to a customer, or cardholder, of the system. A
credit card is different from a debit card in it does not
remove money from the cardholder account after every transaction.
In the case of credit cards, the issuer lends money to the
cardholder. A credit card is also different from a charge
card, although this name is sometimes used by the public to
describe credit cards, which require the balance to be paid
in full each month. In contrast, a credit card allows the
cardholder to 'revolve' their outstanding balance, if desired,
at the cost of having interest charged. Most credit cards
are the same shape and size per a recognized industry standard.
HOW
CREDIT CARDS WORK
A cardholder is issued a credit card after an account has been
approved by the issuer. The issuer can be a general bank, or
a particular bank such as Wells Fargo or American Express Centurion
Bank. The customer is able to make purchases from various merchants
accepting the credit card up to a pre-established credit limit.
When
a purchase is made, the cardholder agrees to pay the issuer.
The cardholder indicates consent to pay by signing a receipt
with a record of the card details and indicating the amount
to be paid. Many merchants now accept verbal authorizations
via telephone and electronic authorization using the Internet,
known as a "Customer Not Present" (CNP) transaction.
Electronic
verification systems allow merchants in just a few seconds to
verify the card is valid and the cardholder has sufficient credit
to cover the purchase. The verification is performed using a
credit card payment terminal or Point of Sale (POS) system with
a communications link to the merchant's bank. Data from the
card is obtained using a magnetic stripe or chip on the card.
Other
variations of verification systems are used by eCommerce merchants
to determine if the cardholder account is valid and able to
accept the charge. The variation most used involves the cardholder
providing additional information such as the security code printed
on the back of the card or the address of the cardholder.
Each
month, the cardholder is sent a statement indicating the purchases
made with the card, any outstanding fees, and the total amount
owed. After receiving the statement, the cardholder may dispute
any charge he or she thinks is incorrect per the Fair Credit
Billing Act, a US regulation. Otherwise, the cardholder must
pay a defined minimum proportion of the bill by a due date,
or may choose to pay a higher amount up to the entire amount
owed. The issuer charges interest on the amount owed, typically
at a much higher rate than most other forms of debt. Some issuers
arrange for automatic payments to be deducted from the cardholder
account.
Issuers
usually waive interest charges if the balance is paid in full
each month. However, they typically will charge full interest
on the entire outstanding balance from the date of each purchase
if the total outstanding balance is not paid by the due date.
For
example, if a cardholder had a $1,000 outstanding balance and
paid it in full before the due date, there would be no interest
charged. However, if even $1.00 of the total balance remained
unpaid, interest would be charged on the full $1,000 from the
date of purchase until the date payment is received. The precise
manner in which interest is charged is usually detailed in a
cardholder agreement which may be summarized on the back of
the monthly statement. The general calculation formula most
issuers use to determine the amount of interest to be charged
is (APR/100) x (ADB/365) x number of days revolved. Said again,
take the Annual Percentage Rate (APR) and divide by 100, then
multiply to the amount of the Average Daily Balance (ADB) divided
by 365, then take this total and multiply by the total number
of days the amount revolved before payment was made on the account.
Issuers refer to interest charged back to the original time
of the transaction and up to the time a payment was made, if
not in full, as RRCor Residual Retail Finance Charge. Thus,
after an amount has revolved and a payment has been made, the
cardholder will still receive interest charges on their statement
after paying the next statement in full. In fact, the statement
may only have a charge for interest that collected up until
the date the full balance was paid, i.e., when the balance stopped
revolving.
The
credit card may simply serve as a form of revolving credit,
or it may become a complicated financial instrument with multiple
balance segments each offered at a different interest rate,
possibly with a single umbrella credit limit, or with separate
credit limits applicable to the various balance segments. Usually
this compartmentalization is the result of special incentive
offers from the issuer, either to encourage balance transfers
from cards of other issuers, or to encourage more spending on
the part of the cardholder. In the event several interest rates
apply to various balance segments, payment allocation is generally
at the discretion of the issuer, and payments will usually be
allocated towards the lowest rate balances until paid in full
before any money is paid towards higher rate balances. Interest
rates can vary considerably from card to card, and the interest
rate on a particular card may jump dramatically if the cardholder
is late with a payment on that card or any other credit instrument,
or even if the issuer decides to raise its revenue. As the rates
and terms vary, services have been set up allowing users to
calculate savings available by switching cards, which can be
considerable if there is a large outstanding balance.
Because
of intense competition in the credit card industry, issuers
often offer incentives such as frequent flier points, gift certificates,
or cash back (typically up to 1 percent based on total purchases)
to try to attract cardholders to their program.
Low
interest credit cards or even 0% interest credit cards are available.
The only downside to cardholders is the period of low interest
credit cards is limited to a fixed term, usually between 6 and
12 months after which a higher rate is charged. However, services
are available which alert cardholders when their low interest
period is due to expire. Most such services charge a monthly
or annual fee.
Grace
Period
A
credit card grace period is the time the cardholder has to pay
the balance before interest is charged to the balance. Grace
periods vary, but usually range from 20 to 55 days depending
on the type of credit card and the issuer. The average is about
25 days. Paying close attention to this time period, as well
as your payment due date, can save cardholders hundreds of dollars
of interest paid per year.
The merchant's
side
For
merchants, a credit card transaction is often more secure than
other forms of payment, such as cheques, because the issuer
commits to pay the merchant the moment the transaction is verified.
The issuer charges a commission (discount fee), to the merchant
for this service and there may be a certain delay before the
agreed payment is received by the merchant. In addition, a merchant
may be penalized or have their ability to receive payment using
that credit card restricted if there are too many cancellations
or reversals of charges.
In
some countries, like the Nordic countries, issuers guarantee
payment on stolen cards only if an ID card is checked. In these
countries, merchants usually ask for ID to reduce their losses
due to fraud.
This
process involves the following parties:
Cardholder:
the owner of the card used to make a purchase
Merchant:
the business accepting credit card payments for products or
services sold to the cardholder
Acquirer:
the financial institution or other organization that provides
card processing services to the merchant
Card
association: a network such as VISA or MasterCard (and
others) that acts as a gateway between the acquirer and issuer
for authorizing and funding transactions
Issuer:
the financial institution or other organization that issued
the credit card to the cardholder
Affinity
partner: some institutions lend their name to an issuer
to attract customers that have a strong relationship with that
institution, and get paid a fee or a percentage of the balance
for each card issued using their name. A typical affinity partner
will be a sports team or a university
The
flow of information and money between these parties—always
through the card associations — is known as the interchange,
and it consists of a few steps:
Authorization
When
the cardholders pays for the purchase the merchant performs
some risk assessment and may submit the transaction to the acquirer
for authorization. The acquirer verifies with the issuer—almost
instantly—that the card number and transaction amount
are both valid, and informs the merchant on how to proceed.
The issuer may provisionally debit the funds from the cardholder's
credit account at this stage.
Batching
After
the transaction is authorized it is then stored in a batch,
which the merchant sends to the acquirer later to receive payment
(usually at the end of the day).
Clearing
and settlement
The
acquirer sends the transactions in the batch through the card
association, which debits the issuers for payment and credits
the acquirer. In effect, the issuers pay the acquirer for the
transactions.
Funding
Once
the acquirer has been paid, the merchant receives payment. The
amount the merchant receives is equal to the transaction amount
minus the discount rate, which is the fee the merchant pays
the acquirer for processing the transaction.
The
entire process, from authorization to funding, usually takes
about 2-7 business days. However, many merchant card processors
offer next-day deposits to customers subject to type of banking
account.
In
the event of a chargeback (when there's an error in processing
the transaction or the cardholder disputes the transaction),
the issuer returns the transaction to the acquirer for resolution.
The acquirer then forwards the chargeback to the merchant, who
must either accept the chargeback or contest it.
Secured
credit cards
A
secured credit card is a type of credit card secured by a deposit
account owned by the cardholder. Typically, the cardholder must
deposit between 100% and 200% of the total amount of credit
desired. Thus if the cardholder puts down $1000, he or she will
be given credit in the range of $500–$1000. In some cases,
credit card issuers will offer incentives even on their secured
card portfolios. In these cases, the deposit required may be
significantly less than the required credit limit, and can be
as low as 10% of the desired credit limit. This deposit is held
in a special savings account. Credit card issuers offer this
as they have noticed that delinquencies were notably reduced
when the customer perceives he has something to lose if he doesn't
repay his balance.
The
cardholder of a secured credit card is still expected to make
regular payments, as he or she would with a regular credit card,
but should he or she default on a payment, the card issuer has
the option of recovering the cost of the purchases paid to the
merchants out of the deposit. The advantage of the secured card
for an individual with negative or no credit history is that
most companies report regularly to the major credit bureaus.
This allows for rebuilding of positive credit history.
Although
the deposit is in the hands of the credit card issuer as security
in the event of default by the consumer, the deposit will not
be debited simply for missing one or two payments. Usually the
deposit is only used as an offset when the account is closed,
either at the request of the customer or due to severe delinquency
(150 to 180 days). This means that an account which is less
than 150 days delinquent will continue to accrue interest and
fees, and could result in a balance which is much higher than
the actual credit limit on the card. In these cases the total
debt may far exceed the original deposit and the cardholder
not only forfeits their deposit but is left with an additional
debt.
Most
of these conditions are usually described in a cardholder agreement
which the cardholder signs when their account is opened.
Secured
credit cards are an option to allow a person with a poor credit
history or no credit history to have a credit card which might
not otherwise be available. They are often offered as a means
of rebuilding one's credit. Secured credit cards are available
with both Visa and MasterCard logos on them. Fees and service
charges for secured credit cards often exceed those charged
for ordinary non-secured credit cards, however, for people in
certain situations, (for example, after charging off on other
credit cards, or people with a long history of delinquency on
various forms of debt), secured cards can often be less expensive
in total cost than unsecured credit cards, even including the
security deposit.
Sometimes
a credit card will be secured by the equity in the borrower's
home.[2][3] This is called a home equity line of credit (HELOC).
Prepaid
credit cards
A
prepaid credit card is not really a credit
card, as no credit is offered by the card issuer: the card-holder
spends money which has been "stored" via a prior deposit
by the card-holder or someone else, such as a parent or employer.
However, it carries a credit-card brand (Visa or MasterCard)
and can be used in similar ways. As more consumers require a
suitable solution to rebuilding credit, recent changes have
allowed some credit card companies to offer pre-paid credit
cards to help rebuild credit. They are hard to find and have
higher APR fees and higher interest costs.
After
purchasing the card, the cardholder loads it with any amount
of money and then uses the card to spend the money. Prepaid
cards can be issued to minors since there is no credit line
involved. The main advantage over secured credit cards is that
you are not required to come up with $500 or more to open an
account. Also most secured credit cards still charge you interest
even though you are not actually "borrowing" any money.
With prepaid credit cards you are not charged any interest but
you are often charged monthly fees after an arbitrary time period.
Many other fees also usually apply to a prepaid card.[4]
Prepaid
credit cards are often marketed to teenagers for shopping online
without having their parents complete the transaction.
Because
of the many fees that apply to obtaining and using credit-card-branded
prepaid cards, the Financial Consumer Agency of Canada describes
them as "an expensive way to spend your own money"[5].
The agency publishes a booklet, "Pre-paid cards"[6],
which explains the advantages and disadvantages of this type
of prepaid card.
Features
As
well as convenient, accessible credit, credit cards offer consumers
an easy way to track expenses, which is necessary for both monitoring
personal expenditures and the tracking of work-related expenses
for taxation and reimbursement purposes. Credit cards are accepted
worldwide, and are available with a large variety of credit
limits, repayment arrangement, and other perks (such as rewards
schemes in which points earned by purchasing goods with the
card can be redeemed for further goods and services or credit
card cashback).
Some
countries, such as the United States, the United Kingdom, and
France, limit the amount for which a consumer can be held liable
due to fraudulent transactions as a result of a consumer's credit
card being lost or stolen.
Security
The
low security of the credit card system presents countless opportunities
for fraud. This opportunity has created a huge black market
in stolen credit card numbers, which are generally used quickly
before the cards are reported stolen.
The
goal of the credit card companies is not to eliminate fraud,
but to "reduce it to manageable levels"[7], such that
the total cost of both fraud and fraud prevention is minimized[citation
needed]. This implies that high-cost low-return fraud prevention
measures will not be used if their cost exceeds the potential
gains from fraud reduction.
Most
internet fraud is done through the use of stolen credit card
information which is obtained in many ways, the simplest being
copying information from retailers, either online or offline.
Despite efforts to improve security for remote purchases using
credit cards, systems with security holes are usually the result
of poor implementations of card acquisition by merchants. For
example, a website that uses SSL to encrypt card numbers from
a client may simply email the number from the webserver to someone
who manually processes the card details at a card terminal.
Naturally, anywhere card details become human-readable before
being processed at the acquiring bank, a security risk is created.
However, many banks offer systems such as ClearCommerce, where
encrypted card details captured on a merchant's webserver can
be sent directly to the payment processor.
Controlled
Payment Numbers are another option for protecting one's credit
card number: they are "alias" numbers linked to one's
actual card number, generated as needed, valid for a relatively
short time, with a very low limit, and typically only valid
with a single merchant.
The
Federal Bureau of Investigation and U.S. Postal Inspection Service
are responsible for prosecuting criminals who engage in credit
card fraud in the United States, but they do not have the resources
to pursue all criminals. In general, federal officals only prosecute
cases exceeding US $5000 in value. Three improvements to card
security have been introduced to the more common credit card
networks but none has proven to help reduce credit card fraud
so far. First, the on-line verification system used by merchants
is being enhanced to require a 4 digit Personal Identification
Number (PIN) known only to the card holder. Second, the cards
themselves are being replaced with similar-looking tamper-resistant
smart cards which are intended to make forgery more difficult.
The majority of smartcard (IC card) based credit cards comply
with the EMV (Europay MasterCard Visa) standard. Third, an additional
3 or 4 digit code is now present on the back of most cards,
for use in "card not present" transactions. See CVV2
for more information.
The
way credit card owners pay off their balances has a tremendous
effect on their credit history. All the information is collected
by credit bureaus. The credit information stays on the credit
report, depending on the jurisdiction and the situation, for
1, 2, 5, 7 or even 10 years after the debt is repaid.
PROFITS
AND LOSSES
In
recent times, credit card portfolios have been very profitable
for banks, largely due to the booming economy of the late nineties.
However, in the case of credit cards, such high returns go hand
in hand with risk, since the business is essentially one of
making unsecured (uncollateralized) loans, and thus dependent
on borrowers not to default in large numbers.
Costs
Credit
card issuers (banks) have several types of costs:
Interest
expenses
Banks
generally borrow the money they then lend to their customers.
As they receive very low-interest loans from other firms, they
may borrow as much as their customers require, while lending
their capital to other borrowers at higher rates. If the card
issuer charges 15% on money lent to users, and it costs 5% to
borrow the money to lend, and the balance sits with the cardholder
for a year, the issuer earns 10% on the loan. This 5% difference
is the "interest expense" and the 10% is the "net
interest margin".
Operating
Costs
This
is the cost of running the credit card portfolio, including
everything from paying the executives who run the company to
printing the plastics, to mailing the statements, to running
the computers that keep track of every cardholder's balance,
to taking the many phone calls which cardholders place to their
issuer, to protecting the customers from fraud rings. Depending
on the issuer, marketing programs are also a significant portion
of expenses.
Charge
offs
When
a consumer becomes severely delinquent on a debt (often at the
point of six months without payment), the creditor may declare
the debt to be a charge-off. It will then be listed as such
on the debtor's credit bureau reports (Equifax, for instance,
lists "R9" in the "status" column to denote
a charge-off.) It is one of the worst possible items to have
on your file. [citation needed] The item will include relevant
dates, and the amount of the bad debt.[8]
A
charge-off is considered to be "written off as uncollectable."
To banks, bad debts and even fraud are simply part of the cost
of doing business.
However,
the debt is still legally valid, and the creditor can attempt
to collect the full amount. This includes contacts from internal
collections staff, or more likely, an outside collection agency.
If the amount is large (generally over $1500 - $2000), there
is the possibility of a lawsuit or arbitration.
In
the US, as the charge off number climbs or becomes erratic,
officials from the Federal Reserve take a close look at the
finances of the bank and may impose various operating strictures
on the bank, and in the most extreme cases, may close the bank
entirely.
Rewards
Many credit card customers receive rewards, such as frequent
flier points, gift certificates, or cash back as an incentive
to use the card. Rewards are generally tied to purchasing an
item or service on the card, which may or may not include balance
transfers, cash advances, or other special uses. Depending on
the type of card, rewards will generally cost the issuer between
0.25% and 2.0% of the spend. Networks like Visa or MasterCard
have increased their fees to allow issuers to fund their rewards
system. However, most rewards points are accrued as a liability
on a company's balance sheet and expensed at the time of reward
redemption. As a result, some issuers discourage redemption
by forcing the cardholder to call customer service for rewards.
On their servicing website, redeeming awards is usually a feature
that is very well hidden by the issuers. Others encourage redemption
for lower cost merchandise; instead of an airline ticket, which
is very expensive to an issuer, the cardholder may be encouraged
to redeem for a gift certificate instead. With a fractured and
competitive environment, rewards points cut dramatically into
an issuer's bottom line, and rewards points and related incentives
must be carefully managed to ensure a profitable portfolio.
There is a case to be made that rewards not redeemed should
follow the same path as gift cards that are not used: in certain
states the gift card breakage goes to the state's treasury.
The same could happen to the value of points or cash not redeemed.
Fraud
Where
a card is stolen, or an unauthorized duplicate made, most card
issuers will refund some or all of the charges that the customer
has received for things they did not buy. These refunds will,
in some cases, be at the expense of the merchant, especially
in mail order cases where the merchant cannot claim sight of
the card. In several countries, merchants will lose the money
if no ID card was asked for, therefore merchants usually require
ID card in these countries.
The
cost of fraud is high; in the UK in 2004 it was over £500
million. Credit card companies generally guarantee the merchant
will be paid on legitimate transactions regardless of whether
the consumer pays their credit card bill.
"Soft
fraud" is fraud committed by the customer himself: getting
a card and using it with no intention ever to repay the balance.
Such customers are called "diabolicals" by the credit
card companies, that try to avoid them at all cost.
REVENUES
Offsetting
costs are the following revenues:
Interchange fees
Interchange
fees are charged by the merchant's acquirer to a card-accepting
merchant as component of the so-called merchant discount rate
(also referred to as "merchant service fee"). The
merchant pays a merchant discount fee that is typically 2 to
3 percent (this is negotiated, but will vary not only from merchant
to merchant, but also from card to card, with business cards
and rewards cards generally costing the merchants more to process),
which is why some merchants prefer cash, debit cards, or even
cheques. The majority of this fee, called the interchange fee,
goes to the issuing bank, but parts of it go to the processing
network, the card association (American Express, Visa, MasterCard,
etc.), and the merchant's acquirer. With a corporate card, the
interchange is also often shared by the company in whose name
the card is issued as an incentive to use that issuer's card
instead of someone else's.
The
interchange fee that applies to a particular merchant is a function
of many variables including the type of merchant, the merchant's
average transaction amount, whether the cards are physically
present, if the card's magnetic stripe is read or if the transaction
is hand-keyed or entered on a website, the specific type of
card, when the transaction is settled, the authorized and settled
transaction amounts, etc. For a typical credit card issuer,
interchange fee revenues may represent about fifteen percent
of total revenues, but this will vary greatly with the type
of customers represented in their portfolio. Customers who carry
high balances may generate low interchange revenue due to credit
line limitations, while customers who use their cards for business
and spend hundreds of thousands of dollars a year on their cards
while paying off balances every month will have very healthy
interchange revenues.
Contract terms
Credit
card issuers reserve the right to change the terms of the contract
at any time, even for customers who maintain a perfect payment
record.
Industry jargon for
customer categories
Customers
who do not pay in full the amount owed on their monthly statement
(the "balance") by the due date (that is, at the end
of the "grace period") and are not in a promotional
period owe interest ("finance charges") are known
in the industry as "revolvers." Those who pay in full
(pay the entire balance) are known in the industry as "transactors,"
"convenience users," or "deadbeats." Those
that shift usage of their credit cards or transfer balances
frequently are known in the industry as "rate surfers",
"rate tarts" or "gamers."
Interest on outside
balances
Interest
charges vary widely from card issuer to card issuer. Often,
there are "teaser" rates in effect for initial periods
of time (as low as zero percent for, say, six months), whereas
regular rates can be as high as 40 percent. In the U.S. there's
no federal limit on the interest or late fees credit card issuers
can charge; the interest rates are set by the states, with some
states, like South Dakota, having no ceiling on interest rates
and fees, inviting some banks to establish their credit card
operations there. Other states, like Delaware, have very weak
usury laws. The teaser rate no longer applies if the customer
doesn't pay his bills on time, and is replaced by a penalty
interest rate (for example, 24.99%) that applies retroactively.
So customers should be wary of these offers, that usually contain
some traps. Cash withdrawals will never carry the teaser rate,
for example.
Note
that for some banks, even if you had paid it off an outstanding
balance along with interest fees, for the next two months, they
will also charge you interest rates for anything you had purchased.
Fee charged to customers
The
major fees are for:
* Late payments
* Charges that result in exceeding the credit limit on the card
(whether done deliberately or by mistake), called overlimit
fees
* Returned cheque fees or payment processing fees (eg phone
payment fee)
* Cash advances and convenience cheques (often 3% of the amount)[10].
Transactions in a foreign currency (as much as 3% of the amount).
A few financial institutions do not charge a fee for this.
* Membership fees (annual or monthly), sometimes a percentage
of the credit limit. Issuers love monthly fees as it allows
them to charge substantial amounts without the customer realizing
how expensive the charge really is (a monthly amount is perceived
as half the price of the equivalent annual fee)[citation needed]
* Foreign Exchange Premium
History
The
credit card was the successor of a variety of merchant credit
schemes. It was first used in the 1920s, in the United States,
specifically to sell fuel to a growing number of automobile
owners. In 1938 several companies started to accept each other's
cards.
The
concept of using a card for purchases was invented in 1887 by
Edward Bellamy[citation needed] and described in his utopian
novel Looking Backward. Bellamy uses the explicit term "Credit
Card" eleven times in his novel (Chapters 9, 10, 11, 13,
25 and 26) and 3 times (Chapters 4, 8 and 19) in its sequel,
Equality.
The
concept of paying merchants using a card was invented in 1950
by Ralph Schneider and Frank X. McNamara in order to consolidate
multiple cards. The Diners Club, which was created partially
through a merger with Dine and Sign, produced the first "general
purpose" charge card, which is similar but required the
entire bill to be paid with each statement; it was followed
shortly thereafter by American Express and Carte Blanche. Western
Union had begun issuing charge cards to its frequent customers
in 1914.
Bank
of America created the BankAmericard in 1958, a product which
eventually evolved into the Visa system ("Chargex"
also became Visa). MasterCard came to being in 1966 when a group
of credit-issuing banks established MasterCharge. The fractured
nature of the US banking system meant that credit cards became
an effective way for those who were travelling around the country
to move their credit to places where they could not directly
use their banking facilities. In 1966 Barclaycard in the UK
launched the first credit card outside of the US.
There
are now countless variations on the basic concept of revolving
credit for individuals (as issued by banks and honored by a
network of financial institutions), including organization-branded
credit cards, corporate-user credit cards, store cards and so
on.
In
contrast, although having reached very high adoption levels
in the US, Canada and the UK, it is important to note that many
cultures were much more cash-oriented in the latter half of
the twentieth century, or had developed alternative forms of
cash-less payments, like Carte bleue, or the EC-card (Germany,
France, Switzerland, among many others). In these places, the
take-up of credit cards was initially much slower. It took until
the 1990s to reach anything like the percentage market-penetration
levels achieved in the US, Canada or UK. In many countries acceptance
still remains poor as the use of a credit card system depends
on the banking system being perceived as reliable.
In
contrast, because of the legislative framework surrounding banking
system overdrafts, some countries, France in particular, were
much faster to develop and adopt chip-based credit cards which
are now seen as major anti-fraud credit devices.
The
design of the credit card itself has become a major selling
point in recent years. The value of the card to the issuer being
related to the Customer's usage of the card. This has led to
the rise of Co-Brand and Affinity cards - where the card design
is related to the "affinity" (a university, for example)
leading to higher card usage. In most cases a percentage of
the value of the card is returned to the affinity group.
Controversy
There
is some controversy about credit card usage in recent years.
Credit card debt has soared, particularly among young people.
Since the late 1990s, lawmakers, consumer advocacy groups, college
officials and other higher education affiliates have become
increasingly concerned about the rising use of credit cards
among college students. The major credit card companies have
been accused of targeting a younger audience, in particular
college students, many of whom are already in debt with college
tuition fees and college loans and who typically are less experienced
at managing their own finances. A recent study by United College
Marketing Services has shown that student credit lines have
increased to over $6,000. Credit card usage has tripled since
2001 amongst teenagers as well. Since eighteen year olds in
many countries and most U.S. states are eligible for a card
without parental consent or employment, the likelihood of increased
balances, unwise use of credit and damaged credit scores increases.
A
2006 documentary film titled Maxed Out: Hard Times, Easy Credit
and the Era of Predatory Lenders deals with this subject in
detail.
According
to Larry Chiang of United College Marketing Services, an example
of a credit card class action was where issuers were "rolling
back" posting times to extract more late fees.[citation
needed] The due dates were "rolled back" from 1pm
to 10am because mail was delivered in the afternoon so due dates
were actually rolled back to charge more late fees. The following
banks are listed (with the amounts penalized) in this one particular
class action.
* Providian: US$405 million
* Bank One: US$40 million
* Chase: US$22.2 million
* Citibank: US$15.5 million
Another
controversial area is the universal default feature of many
North American credit card contracts. When a cardholder is late
paying a particular credit card issuer, that card's interest
rate can be raised, often considerably. Universal default allows
creditors to periodically check cardholders' credit portfolios
to view trade, thus allowing the institution to decrease the
credit limit or increase rates on cardholders who may be late
with another credit card issuer. Being late on one credit card
will potentially affect all the cardholder's credit cards. Citibank
has changed and does not practice this anymore, while others
do still.
Another
controversial area is the trailing interest issue. Trailing
interest is the practice of charging interest on the entire
bill no matter what percentage of it is paid. U.S Senator Carl
Levin raised the issue at a U.S Senate Hearing of the woes of
millions of Americans who are slaves to hidden fees, compounding
interest and cryptic terms. Their woes were heard in a Senate
Permanent Subcommittee on Investigations hearing which was chaired
by Senator Levin who said that he intends to keep the spotlight
on credit card companies and that legislative action may be
necessary to purge the industry.
In
the United States, some have called for Congress to enact additional
regulations on the industry; to expand the disclosure box clearly
disclosing rate hikes, use plain language, incorporate balance
payoff disclosures, and also to outlaw universal default. At
a congress hearing around March 1, 2007 Citibank announced it
would no longer practice this, effective immediately. Opponents
of such regulation argue that customers must become more proactive
and self-responsible in evaluating and neogotiating terms with
credit offerers. Some of the nation's influential top credit
card issuers, who are among the top fifty corporate contributors
to political campaigns, successfully opposed it.
Minimum payments
In
the UK, there has recently been increasing concern about the
minimum payments required on outstanding credit card balances.
Until the mid-1990s the required minimum monthly payment was
generally 5% of the outstanding balance, but competition in
the last 15 years to attract customers has led to this figure
being eroded on the premise that the minimum monthly payment
to service a debt will be lower. Typically, credit card companies
now only require a monthly minimum payment of between 2% and
3% of the outstanding balance, or a fixed cash fee, whichever
is the greater. For example, on a debt of £1,000, the
card holder can expect to pay back only £20 - £30
per month.
Unfortunately,
some people are not aware of how long it can take to repay a
debt when only paying the minimum each month. An example of
this: by paying 2.5% of the debt each month, while accruing
interest at 14% (in line with modern credit card interest rates),
it can take over 14 years to pay back an original debt of £1,000,
and roughly £10,500 will have been paid back.
It
has recently been suggested that credit card companies include
a warning on their statements discouraging customers from paying
only the minimum, however few companies have so far acted upon
this. Companies which do include a warning tend not to inform
customers how long full repayment will take, i.e., they discourage
users from making just minimum payments but do not explain why.
Less financially savvy customers may ignore these empty warnings
as a result.
Starting
in 2006, most U.S. credit card companies regulated by the Office
of the Comptroller of the Currency have been required to increase
customers' minimum payments to cover at least the interest and
late fees from the prior statement plus 1% of the outstanding
balance. The reason is to avoid a negative amortization situation
which may result when the previous 3% minimum was enforced.
Negative amortization is when the payment to the creditor fails
to cover the amount of interest charged during that period.
This causes the consumer's credit card balance to continually
increase.
Trailing interest
Trailing
interest is an innovative method used to tack on hidden interest
fees to a paid balance as consequence for late payment(s). For
instance, regardless of whether a cardholder has paid off his
or her balance in full (one whole payment rather than smaller,
incremental payments), if the entire balance (with or without
interest) was not paid by a specific date, interest will be
applied to that particular paid balance beginning on the day
after the cardholder's accounting period ended, and will continue
to be applied (and thus rapidly accumulated, for interest is
compounded upon the previous day's balance-plus-interest fee)
until the payment is received.
Hidden costs
Merchants
pay a negotiated fee -- typically 1-3% for larger merchants
and 3-6% for smaller merchants -- to process credit payments.
They must also bear the cost of providing a point-of-sale solution
to enable the acceptance of card transactions and other card
services related expenses. Credit card issuers understand full
well that if card holders were aware of and made to pay these
additional costs with their purchases it would tend to discourage
credit card usage. As a consequence, businesses who accept credit
cards often must sign a "merchant agreement" or contract
with the acquirer that stipulates that they are not allowed
to offer different prices for card and non-card transactions
(sometimes referred to as surcharging) despite the additional
costs to the business for accepting the cards. The prohibition
on surcharging or cash discounts is enforced by law in some
countries, although some governments are beginning to lift this
restriction (see below).
Some
critics have observed that this results in what is effectively
a hidden expense on all transactions conducted by merchants
who accept credit cards since they must build the cost of transaction
fees into their overall business expense. Furthermore, cash
and other non-credit card using customers are in effect made
to subsidize credit card user purchases. The cost of the convenience
and protections enjoyed by card holders and the profits taken
from transaction fees by the card industry (which has come to
rely increasingly on this revenue stream over the years) is
in part borne by the non-card purchaser. Critics further note
that the customers most likely to pay in cash are probably the
least able to afford the additional expense, the argument going
that card holders are more likely to be affluent and non-card
holders less so.
A
counterargument is that there are also costs to the merchant
in other forms of payment. For cash payments these include frequent
trips to the bank or use of an armored delivery service, theft,
and employee error, such that cash is actually not cheaper for
the merchant than credit cards. This argument is probably specious
under most circumstances, however, considering that many merchants
would offer a discount for cash-paying customers were they allowed,
and indeed, do so where it is legal. The fact that laws exist
or have existed that prohibit such practices and that the major
card issuers strongly discourage such practices can be taken
as an indicator that cash transactions do not have as much cost
associated with them as credit card transactions.
To
illustrate, some companies offer incentives or bonus coupons
for using cash, such as Canadian Tire Money. Australia is currently
acting to reduce this by allowing merchants to apply surcharges
for credit card users. In the United Kingdom, merchants won
the right through The Credit Cards (Price Discrimination) Order
1990 to charge customers different prices according to the payment
method, but few merchants do so (the most notable exceptions
being budget airlines and travel agents). The United Kingdom
is the world's most credit-card-intensive country, with 67 million
credit cards for a population of 59 million people.
In
the United States, until 1984 federal law prohibited surcharges
on card transactions. Although the federal Truth in Lending
Act provisions that prohibited surcharges expired that year,
a number of states have since enacted laws that continue to
outlaw the practice; California, Colorado, Connecticut, Florida,
Kansas, Massachusetts, Maine, New York, Oklahoma, and Texas
have laws against surcharges. Regardless of what state one resides
in or purchases a product, however, both Visa and MasterCard
have publicly stated that surcharges on credit card transactions
are against the rules.
There
also exists an economic argument that credit card use increases
the "velocity" of money in an economy. The result,
according to the quantity theory of money, is an effective increase
in the money supply, as more money is flowing through the economy
at a given time.
Credit card numbering
The
numbers found on credit cards have a certain amount of internal
structure, and share a common numbering scheme.
The
card number's prefix, called the Bank Identification Number,
is the sequence of digits at the beginning of the number that
determine the bank to which a credit card number belongs. This
is the first six digits for Mastercard and Visa cards. The next
nine digits are the individual account number, and the final
digit is a validity check code.
In
addition to the main credit card number, credit cards also carry
issue and expiration dates (given to the nearest month), as
well as extra codes such as issue numbers and security codes.
Not all credit cards have the same sets of extra codes nor do
they use the same number of digits.
Credit cards in ATMs
Many
credit cards can also be used in an ATM to withdraw money against
the credit limit extended to the card but many card issuers
charge interest on cash advances before they do so on purchases.
The interest on cash advances is commonly charged from the date
the withdrawal is made, rather than the monthly billing date.
Many card issuers levy a commission for cash withdrawals, even
if the ATM belongs to the same bank as the card issuer. Merchants
do not offer cashback on credit card transactions because they
would pay a percentage commission of the additional cash amount
to their bank or merchant services provider, thereby making
it uneconomical.
Many
credit card companies will also, when applying payments to a
card, do so at the end of a billing cycle, and apply those payments
to everything before cash advances. For this reason, many consumers
have large cash balances, which have no grace period and incur
interest at a rate that is (usually) higher than the purchase
rate, and will carry those balance for years, even if they pay
off their statement balance each month.
Credit cards as funding
for entrepreneurs
Credit
cards are a creative, yet often risky way for entrepreneurs
to acquire capital for their start ups when more conventional
financing is unavailable. It is rumoured that Larry Page and
Sergey Brin's start up of Google was financed by credit cards
to buy the necessary computers and office equipment, more specifically
"a terabyte of memory". Similarly, filmmaker Robert
Townsend financed part of Hollywood Shuffle using credit cards.
Director Kevin Smith funded Clerks. in part by maxing out several
credit cards. Richard Hatch also financed his production of
Battlestar Galactica: The Second Coming partly through his credit
cards. Famed hedge fund manager Bruce Kovner began his career
(and, later on, his firm Caxton Associates) in financial markets
by borrowing from his credit card.
Source:
Wikipedia
Next
-> Types of Credit Cards
Understanding the types of credit cards offered
by credit card companies
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